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Posts Tagged ‘spa travel’

It’s a fact – the spa is a big industry and is still booming. And there’s no stopping it. Sometime in November this year, the International Spa Association (ISPA) released its 2010 Trend Watch report, naming several interesting craze for spas in 2010:

Customer Service. Great customer service is always the best! You could throw the most costly spa treatment, but when the client isn’t contented with her spa experience, it’s equivalent to nothing. “As a matter of fact, 87 percent of ISPA member spas are employing customer feedback mechanisms to ensure they’re exceeding consumers’ needs…” Spas must adopt better ways then to give the clients a more satisfying spa experience.

Spa Sampling Menus. This is a great means to allow spa clients get a sort of “preview” of the different treatments thatthey are planning to try on.

Spa Partnerships. This lets spas to broaden their reach by building partnerships with local businesses that may also benefit from them. By doing so, spas are able to boost their business and grow the number of clients by taking the spa nearer to the clients. Several schemes can be tried on like discounted prices with partner hotels or resorts. And who doesn’t love a bargain?  Read more...